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Terms and Conditions

Palm Bladi Voyages

Terms & Conditions

Last updated: July 2, 2026

Please read carefully before using our services
Welcome to Palm Bladi Voyages. By accessing our website, completing a contact form, or using any of our travel services, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.
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Article 01

About Palm Bladi Voyages

Palm Bladi Voyages is a Moroccan travel agency specializing in group travel packages departing from Morocco to international destinations. We offer personalized travel programs with guaranteed international group integration.

  • All departures are from Morocco
  • No fixed departure dates — clients choose their own timing
  • Group integration is guaranteed at the destination
  • Programs are fully personalized based on client preferences
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Article 02

Use of Our Services

By submitting a contact form or reaching out to Palm Bladi Voyages, you confirm that:

  • You are at least 18 years of age
  • The information provided is accurate and complete
  • You consent to being contacted via phone, email, or WhatsApp
  • Submitting a form does not constitute a confirmed booking
A booking is only confirmed upon receipt of a written confirmation from Palm Bladi Voyages and payment of the required deposit.
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Article 03

Booking & Reservations

  • A deposit is required to secure your reservation
  • The remaining balance is due prior to departure
  • All prices are quoted in Moroccan Dirhams (MAD) unless otherwise stated
  • Prices are subject to change until the booking is confirmed and deposit is paid
Article 04

Cancellation Policy

Cancellation Timing Refund Policy
More than 30 days before departure Full refund minus administrative fees
15 to 30 days before departure 50% refund of total amount paid
Less than 15 days before departure No refund
No-show No refund
Cancellations must be submitted in writing via email to contact@palmbladivoyages.com. Verbal cancellations are not accepted.
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Article 05

Our Responsibilities

  • We are not liable for events beyond our control (force majeure, natural disasters, political unrest)
  • We are not responsible for loss of personal belongings during travel
  • We strongly recommend that all travelers obtain adequate travel insurance
  • Any modifications by airlines or hotels will be communicated promptly
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Article 06

Client Responsibilities

  • Ensuring passport and travel documents are valid for the duration of the trip
  • Obtaining any required visas or travel authorizations
  • Arriving at departure points on time
  • Respecting local laws, customs, and group conduct guidelines
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Article 07

Governing Law

These Terms and Conditions are governed by Moroccan law. Any dispute shall be subject to the exclusive jurisdiction of the competent courts of Marrakech, Morocco.

We encourage resolving disputes amicably first. Please contact us before initiating any legal proceedings.
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Article 08

Contact Information

Company
Palm Bladi Voyages
Location
Marrakech, Morocco
Email
contact@palmbladivoyages.com
WhatsApp
+212 670 727 063
Website
palmbladivoyages.com